Customer Serivice Representative applicants have rated the interview process at Nordstrom with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Nordstrom as a Customer Serivice Representative according to 1 Glassdoor interviews include:
One on one interview: 100%
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Online application, then I interviewed in person at their Seattle office. It was a sit down interview and then a tour of the office. They explained during the interview what the job was like and how my performance would be rated.
Interview questions [1]
Question 1
They asked about my prior customer service experience.