Nordstrom Retail Associate interview questions

Nordstrom sets up a phone interview first. They will ask about your previous retail experience and what areas of retail you work best in. If they like you, I guess, they will ask you on the spot to come in to one of two interviews. One with the department manager and second with the store manager. Nordstrom managers love personality, knowledge of the finest brands, and someone who is all about sales and signing up customers for different programs they offer.

I attended the Store Grand opening and was immediately smitten with this store! So much that I applied for 4 positions the very next day. About 3 days later I received a phone interview with an HR rep who then said she would call me back by the end of the week if they decided to schedule an interview. She called back 2 hours later!! Unfortunately I missed her call and we ended up playing phone tag for the next 3 days. She finally scheduled me for a 1:1 interview that following Monday. The interview Monday went well except for the fact that the manager I interviewed with was from a different dept than those I had applied for so when she sat me down and asked"So...tell me why you want to work in HOSIERY" I was like uh, ummmm, I don't! Well I was thinking that but I didn't say it. She asked me basic situation/response questions like "tell me a tie when you had to go above and beyond to satisfy a customer" and "What excites you about commission based sales?" Finally she asked me to pretend she was a customer and sell her the pantyhose she was wearing. (GULP!!) So despite the risk of rambling on I proceeded to talk about the style, quality, durability and comfortability of these stocking that I knew absolutely NOTHING about. She then left the room, came back a few minutes later and said I would be receiving an email soon regarding a second interview. Well I just knew I'd BLOWN it at that point - waiting for the old "thanks but no thanks" email. However, I must have sold the heck out of those pantyhose because I got an email that evening asking for information so they could run a background check. Funny thing was that the position referenced in the email was for the Men's Dept (which is one of the positions I had actually applied for). I answered all the questions and awaited a response. The manager of hosiery just called me today to schedule an interview with the store manager for the day after tomorrow. So to be honest at this very moment I don't know WHICH position I'm interviewing for but I have my fingers crossed either way.