There were three rounds. Not your typical Patient Relations job description. Insurance heavy interview questions but also want to see you are personable. Last round makes sure you are a good fit.
The process took 5 days. I interviewed at Oak Street Health in Jul 2022
Interview
The same day that I applied, I was connected for a request video interview. Two days later, I was contacted by HR requesting a phone interview. The following day, I interviewed with the hiring manager. Two hours after my interview with the hiring manager I was offered the job! It was the smoothest and quickest process that I have been a part of and I a grateful for it.
Interview questions [1]
Question 1
The interview was more of a conversation rather than questions
I applied online. I interviewed at Oak Street Health in Oct 2020
Interview
The interview process was pretty quick: I applied on Wednesday, Thursday I received an email response to schedule a phone interview with the Recruiter the following Tuesday, and I spoke with the Field HR representative on Wednesday, then the Regional VP the following Tuesday and was offered the job on Wednesday. So, it took 2 weeks exactly.
Interview questions [1]
Question 1
Tell about a time when you had an irate customer and how did you deal with it.