My total process consisted of two phone interviews and one face-to-face interview. The phone interviews were quick, friendly, and well-communicated to me by their HR teams. The face-to-face interview took a long time for them to coordinate and confirm. For scribes, the in-person interview is with the clinic administrator at the clinic HR selected for you. Some clinic administrators are very organized and professional, and others are not as reliable. The CA I met with was timely and efficient the day of our interview, but it took her a long time to get back to me. When I finally did hear back, she said they no longer needed a scribe for their clinic. A few days later, she emailed me again and said the position was open, and I'd gotten the job. This back-and-forth was pretty reflective of my time at Oak Street-- it often seemed that there wasn't clear communication between the central office and the clinics.