Old Navy
Part of Gap Inc.
Engaged Employer
Old Navy Customer Service Associate interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 15%In PersonIn Person
- 4%OtherOther
Interview search
29 interviews
Old Navy interviews FAQs
- Customer Service Associate applicants have rated the interview process at Old Navy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 12 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
- Common stages of the interview process at Old Navy as a Customer Service Associate according to 29 Glassdoor interviews include:
One on one interview: 21%
Background check: 18%
Group panel interview: 15%
Skills test: 12%
Personality test: 12%
Phone interview: 8%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 3%
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