Old Navy
Part of Gap Inc.
Engaged Employer
Old Navy Customer Service Representative (CSR) interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 13%In PersonIn Person
Interview search
24 interviews
Old Navy interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Old Navy with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 11 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
- Common stages of the interview process at Old Navy as a Customer Service Representative (CSR) according to 19 Glassdoor interviews include:
One on one interview: 40%
Personality test: 12%
Group panel interview: 12%
Background check: 8%
Phone interview: 8%
Skills test: 8%
Presentation: 8%
Drug test: 4%
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