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      Customer Success Manager Interview

      Aug 22, 2018
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at OpenSesame (Portland, OR) in May 2017

      Interview

      I was interviewed by phone by a headhunter who, though he said was with OS, was actually a contractor. Then I was interviewed by phone with the CS team manager, then again by her in person, then by a CSM and someone on the support team. I'd assumed the in person interview was considered the second, but I was told afterward that they'd let me know if they wanted me for a second interview. I never heard back. Applicants should be aware, I asked the headhunter what the salary was for the position to make sure the application process was worth my time, and he inflated the actual number by $15k and mistakenly said part of it was variable, which I didn't find out about until the in-person interview.

      Interview questions [1]

      Question 1

      Describe your current position.
      Answer question
      1

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