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      Customer Success Manager Interview

      May 3, 2022
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at OpenText (Toronto, ON)

      Interview

      Recruiter - 20 -30 min. Asked about my background Team member - 1 hours asking objective based questions. Panel interview with a group of CSM leaders. Hiring Manager interview one on one.

      Interview questions [1]

      Question 1

      Tell me what you would include in the Success Playbook.
      Answer question
      1

      Other Customer Success Manager Interview Reviews for OpenText

      Customer Success Manager Interview

      Apr 23, 2022
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at OpenText (Denver, CO) in Sep 2021

      Interview

      3 virtual interviews total. One with a recruiter, another with my direct manager, and another with my manager and VP. Asked good questions, mostly seemed interested in finding out about who you are, seem to want to hire "good people".

      Interview questions [1]

      Question 1

      1.) Name a time you overcame adversity in your life?
      Answer question

      Customer Success Manager Interview

      Jan 11, 2021
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at OpenText (Denver, CO) in Dec 2020

      Interview

      Initial phone screening yielded a great conversation, although started off with salary expectations. They admitted it was higher than their budget, but we continued with the full interview. She said she would get back to me and although responded once after a follow-up, went dark after that. EVERYTHING is based on customer and employee relationships. If this is how they operate, I'm fortunate to have not moved forward in the interview process.

      Interview questions [1]

      Question 1

      What is your greatest strength and your greatest weakness?
      Answer question