OutboundEngine interview questions

Very laid back interview. Basically, it consisted of questions regarding my goals and ambition. The manager was very interested and orchestrated the interview, while the front desk assistant sat, stared, and asked (maybe) 2 questions. I was told I would receive a call the following week, yet I was never given any feedback -- even after I emailed regarding the status of continuing the recruitment process.

I applied via the company website. Received an email from a recruiter requesting writing samples for 3 prompts. I researched the website and submitted three in-depth writing samples. I received an email from the recruiter the next day (Friday) asking for my availability for "early next week," for a phone interview. I replied within an hour with my availability. I didn't hear back from this gentleman until Monday, at 11:35AM asking me for a phone interview at 3:30PM. Unfortunately, something had come up in the interim because I am a busy adult working professional, and you can't email someone DAY OF, for a phone interview within a few hours. I emailed him back to let him know that unfortunately, a conflict for me had come up and that I had availability Tuesday and Wednesday, so to let me know and I would accommodate his schedule. I received NO REPLY. I gave him until Thursday, and after hearing nothing, I reached out one more time to give him an opportunity to redeem himself as a professional, and said something along the lines of, "I haven't heard from you but have some availability on Thursday and Friday if you would like." ZERO REPLY. Was I actually penalized for having a conflict arise because he waited until mid-day to contact me for an interview same day? It would appear so. I have seen this recruiters name mentioned on other interview reviews here on glass door, so I guess I shouldn't have been shocked by the lack of professionalism and follow through. Also, I now wonder, if this how your recruiter operates, what does this say about your company and customer service? I actually feel like I dodged a bullet by not getting any further correspondence. I also have several key contacts in various industries, who have recommended Outbound Engine to me as a great opportunity and business. I will now be advising those contacts otherwise.