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      PENNYMAC

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      Retail Loan Processor Interview

      Feb 4, 2017
      Anonymous employee
      Moorpark, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at PENNYMAC (Moorpark, CA) in Jun 2016

      Interview

      The process took about 2 weeks. After applying, I received a phone call about 2 days later requesting for an interview. At first I thought it was a recruiter but when I received an email, the title of the person who called was an Operations Manager. There was a total of 3 Ops Managers that I had to interview with the day of the interview. Some of the questions were pretty basic and some industry based. Within 30 minutes of the interview, I could tell it was going well because they then invited their boss (the director) to interview me. So I assumed at that point, that this would be the real interview moving forward. A little intimidating at first but by the end of the interview I could tell they were pretty impressed with my answers. I received a call about a week later, stating that my background check cleared, and from there I was offered the position.

      Interview questions [1]

      Question 1

      What loan products are you familiar with? Why should we hire you instead of the next person? What's your greatest accomplishment? Give us an example of how you dealt with an upset borrower in the past?
      Answer question
      3