I applied online. The process took 2 weeks. I interviewed at PENNYMAC (Moorpark, CA) in Jul 2013
Interview
The interview process was easy and very friendly. I didn't feel like I was interviewing for a position due to the easy conversation like questions asked by management. I was able to ask questions regarding the position and received very honest answers w/o the sugar coating of it all.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset customer. What was the situation? How did you diffuse the situation?
I applied through college or university. The process took 1+ week. I interviewed at PENNYMAC (Las Vegas, NV) in Apr 2024
Interview
The interview process was standard for the industry. The questions were a little obscure given the nature of the job. They became disinterested the moment they found out that I did not live in state. (Nevada)
Interview questions [1]
Question 1
Do you have prior experience in a customer service representative role?
I inquired and was contacted immediately and an interview was quickly scheduled for the very next day. The interview was conducted on a national holiday and after waiting for an hour, I was told that they were backed up and someone would be with me shortly.
Interview questions [1]
Question 1
Are you able to work a flexible schedule with mandatory overtime?
Tutto sommato è stata una piacevole chiacchierata informale.
Durato circa un’ora, abbia parlato della mia persona, dell’azienda, delle dinamiche lavorative, del futuro.
Il processo di selezione vede il susseguirsi di 3 colloqui.