I applied online. The process took 3 weeks. I interviewed at PNC Financial Services Group (Lancaster, PA) in May 2013
Interview
Ever since I opened my account with PNC-about seven years now- I have had nothing but great things to say about them. I am finally ready to start my career and I felt PNC would be perfect seeing as I will be going back to college for financing/accounting. I applied online at PNC.com and received a call to set up a phone interview which lasted about two minutes. From there I was sent a teller assessment to fill out. After submitting that, I was sent an application (mind you, all this is very easy, just be honest :]) and emailed that back as well. The following week I received a phone call from HR to set up a group interview. I just came back from the interview now and it was wonderful. Everyone was so welcoming and pleasant! It was a very comfortable environment, I did not feel uncomfortable at all :) There was five other applicants there and they kept three of us (including I) for further one-on-one interviews after.
Interview questions [1]
Question 1
Phone Interview Questions:
- Have you ever been fired?
- Are you experienced with customer service?
- How much money are you looking to make?
Group Interview Questions:
****** Make sure you read up about the history of PNC********
- Name a time you provided exceptional service?
- What was your most significant sales accomplishment?
- Where do you see yourself in the future and how will PNC help you get there?
All AI and no real people. Made you do a round of interviews that were one way and then made you do a videogame test that wasted your time. It's clear this company does not care to hire real people to talk to you.
Interview questions [1]
Question 1
Imagine you are in a situation where you have to make an important decision quickly. To make the decision, you gather information from multiple sources, but you notice that the information seems inconsistent or confusing. How would you approach this situation? Please describe the actions you would take.
You apply online. Then do a video HireVue interview. Which is where you record yourself answering about 9 questions and have 2 attempts doing so. Fairly easy, situational questions, but a little annoying for people who have never recorded themselves before. After that, a recruiter calls you for an in person interview. Which is pretty much answering the same questions you answered during the video interview. Then it’s the waiting game. They will continue conducting a million interviews even if you had banking experience and did well on your interview. So right now I am waiting for a call back to see if I got the position. My recruiter for my region in particular was very nice and easy to speak with. I’m currently waiting and hoping for the best now.
I interviewed at PNC Financial Services Group (Los Angeles, CA)
Interview
Straight forward interview. They asked general behavioral and technical questions, along with a few questions to get to know the interviewee better. It took a little while to hear back after first round though.