I applied online. I interviewed at PNC Financial Services Group (Grand Rapids, MI)
Interview
Took assessment online and then called for a phone interview. Wanted to do phone interview in my current employers break room. Odd. Did face to face interview lasted 75 minutes. Detailed questions concerning my current customer service position. Found some questions were not relevant for the job. Followed a printed form of questions.
Interview questions [1]
Question 1
Asked many questions about difficult customer service issues.
I applied and got a response the next day. They sent me a link for an interview that consisted of STAR questions, personality questions, (i.e. describe your ideal work environment), and multiple choice questions.
The process took 2 weeks. I interviewed at PNC Financial Services Group (Phoenix, AZ)
Interview
The hireVue portion was easy but the wording was confusing. The interview process is fairly quick, a lot of behavioral questions and scenarios to gage how you would react. After the HireVue portion you play a few games one was a mathematical one just easy addition, multiplication and subtraction, one was a matching game with shapes, and one was this or that choices with weird photos
I applied through a recruiter. I interviewed at PNC Financial Services Group (Indianapolis, IN)
Interview
Interviewed with the recruiter. She was very professional and also made it comfortable. I felt heard and cared for VS just being another number in the company. Looking forward to my 2nd interview!