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      PagerDuty

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      Strategic Customer Success Manager Interview

      May 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at PagerDuty in Jan 2026

      Interview

      The interview process was fairly straightforward and consisted of an initial recruiter screening followed by multiple rounds with the hiring manager and director-level interviewer. Questions focused on my previous experience, problem-solving approach, and how I would handle real-world situations. The interviewers were professional and provided clear explanations about the role and expectations throughout the process

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