When I was hired in at my particular store, at the time they were in desperate need of associates. My friend was currently working there, told me to apply and said she would let a manager know that her friend was applying and was a good worker. I applied the exact day she told me to apply and got a call for an interview about 2 hours later. The manager that interviewed me asked me the standard questions, "Why Panera Bread? Explain a time you made a bad situation into a good one... Explain what customer service is to me..." and so forth. After my interview with him, I interviewed the General Manager of the store. He asked a couple of the same questions but more so wanted to know about me and my personality.