I applied online. The process took 2 weeks. I interviewed at Panera Bread (Madison, WI) in Jun 2016
Interview
The first interview consisted of mostly basic questions and was conducted in the dining room area. The manager interviewing me was very polite and nodded along a lot, which put me at ease (this was my first job interview ever). Second interview was with a different manager, and was basically a review of what I had said in the first interview and a rundown of possible job responsibilities. I was called back about a week later for orientation.
Interview questions [1]
Question 1
When was a time when you lacked the knowledge/resources to deal with a situation and what did you do about it?
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread