I applied online. The process took 2 weeks. I interviewed at Panera Bread in Feb 2013
Interview
I applied for the 'hourly associate' position online and got a call a few days later. We set up a time/date for the interview, which was about 2 days later.
I walked into the restaurant and told the cashier I was there for an interview. She told me the guy I was supposed to meet with wasn't there, but would be back in 30 minutes, so I sat at a table and decided to wait. While waiting, the assistant manager came over and interviewed me. She asked general questions.
The manager came back and asked me basically the same questions. He hinted numerous times that he would hire me, and said he would call in a week or so to follow up. It's been almost 2 weeks and I still haven't gotten a call, so I'm putting this interview down as a rejection.
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread