I applied online. The process took 3 weeks. I interviewed at Panera Bread (New Milford, CT) in Mar 2015
Interview
I filled out an application on PaneraPeople.com and received a call approximately 3 weeks later. I was set up for an interview with the Assistant Manager two days later. The interview was rather brief, since I had previous experience in the food service industry. I was then scheduled for an interview with the General Manager three days later. She discussed what duties she needed associates to perform and offered me the position, providing me with a pay rate of 15 cents above the minimum wage in my state, and set me up for Orientation.
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread