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      Customer Solutions Agent Interview

      Sep 11, 2014
      Anonymous Interview Candidate
      Chandler, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at PayPal (Chandler, AZ) in Sep 2014

      Interview

      Applied for multiple positions. was told to come in for an interview, so I did. they said that they would call me, never did. just sent me the computer generated email to let me know. so I keep applying and I am contacted via email and told to give this person a call regarding a position. I call him an email him multiple times, he never did get back to me. I had called a member of the requisition team and she said that I should have never gotten an interview and that it was an error. So I asked what I could improve on and she said to stay at my current job for a year. so I re-applied as soon as I could. got the assessment sent to me, did it, an went in for an interview. I was interviewed by the same lady. she said that she already knew all my stuff and that she was going to present me really well at the team meeting at four, by the way my interview was at 10 am. I was done with the interview by 1030 and when I got home 1115 I had received the same computer generated email saying I didn't get the position.. I call about it and was told that I would be called back that day. I called the hiring manager again and was told that the email was an error and that I wasn't selected. I then asked what I could improve on for future references. she said she couldn't tell me. I cannot believe that such a well respected company would treat a prospective employee that way.

      Interview questions [1]

      Question 1

      Usual questions, they just ask a lot of open ended questions.
      Answer question
      10

      Other Customer Solutions Agent Interview Reviews for PayPal

      Customer Solutions Agent Interview

      Sep 16, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at PayPal

      Interview

      Interview process was good. You will have jus two rounds. One is written exam which includes email writing and essay writing. Once you clear it. You will have hr round.

      Interview questions [1]

      Question 1

      How did you overcome the tough situation in your job
      Answer question
      2
      avatar
      PayPal response
      4y
      Thank you for sharing your interview experience with us, your feedback is valuable and will help us understand how we can evolve our interview process. We hope you can find another role on our website that fits your interest and join our team!

      Customer Solutions Agent Interview

      Sep 27, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at PayPal in Aug 2020

      Interview

      3 rounds of interviews, a lot of preparation and knowledge is key! Have plenty of examples ready of how previous roles would apply to the job you are applying for.

      Interview questions [1]

      Question 1

      An example of a time you achieved target as part of a team
      1 Answer
      3

      Customer Solutions Agent Interview

      Oct 10, 2017
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at PayPal (Dublin, Dublin)

      Interview

      I guess when a company that big, there are always coming and going. The selection process becomes very difficult choosing humans.so, humans needs to think like numbers and be more number that are even to cooperates and I guess that’s where I failed. Definitely a challenging work, but worth, when you make it .. cheers and good luck

      Interview questions [1]

      Question 1

      Describe the most difficult situation where you handled successful, while dealing with customer?
      Answer question
      1