Paychex Client Service Associate interview questions
based on 1 rating - Updated Feb 3, 2017
Averageinterview difficulty
Very negativeinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
Paychex interviews FAQs
Candidates applying for Client Service Associate roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Paychex overall takes an average of 22 days.
Common stages of the interview process at Paychex as a Client Service Associate according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 4 weeks. I interviewed at Paychex (Denver, CO) in Jan 2017
Interview
I was contacted via email to set up a phone interview almost 1 month after applying. The recruiter that called was very unenthusiastic and you could tell she was just trying to make it through the day. I didn't want to work there based on my experience with this recruiter alone and she didn't even ask me if I had any questions for her. It appears they are trying to get the cheapest person possible, rather than the best person. I did receive a courtesy rejection email.
Hours are Monday - Friday, 7:00 a.m. to 4:00 p.m. MST, Wage $17.00 per hour, Benefits begin the first of the month following a person’s date of hire, Medical, Dental & Life insurance packages to choose from 26 days of Paid Time Off annually (Vacation accrual starts at 10 days a year, 6 Federal Paid Holidays, 4 additional Floating Holidays, 5 Sick Days, & 1 Day Community Volunteerism)
401(k) Plan - enrollment immediate with company match after 1 year; Tuition assistance program
Interview questions [1]
Question 1
What is an example of a time you provided excellent client service? What is the most difficult situation you ever encountered and what was the outcome? What type of productivity goals did you have to meet in your prior positions?