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      Paychex

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      Payroll Specialist Interview

      Oct 17, 2011
      Anonymous Interview Candidate
      Columbus, OH
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Paychex (Columbus, OH) in Sep 2011

      Interview

      I applied online and then received a phone call from someone at their headquarters who asked me some basic questions and then emailed me a skills test which I took online. I got a call back saying I passed the test and said she would have someone from the Columbus office contact me for an interview, which she did. So I went to one interview in person where I was interviewed by two supervisors. I received a call about a week later to come back for another interview where I took a personality test, sat in with a payroll specialist and observed her working for about half an hour. I was then interviewed a second time in person by two different managers and finally interviewed one on one by the branch manager. I felt that the interviews went well, I know at the final one on one interview I got a little nervous because the person interviewing me was very serious and intimidating. I received an email about a week later saying they were not going to offer me a job. I'm not sure why I didn't make the cut.

      Interview questions [1]

      Question 1

      Why should I hire you?
      Answer question
      1

      Other Payroll Specialist Interview Reviews for Paychex

      Payroll Specialist Interview

      May 21, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex

      Interview

      Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.

      Interview questions [1]

      Question 1

      Describe a time when you made a mistake and how you handled it
      Answer question

      Payroll Specialist Interview

      Aug 23, 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Paychex (Phoenix, AZ)

      Interview

      I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."

      Interview questions [1]

      Question 1

      They asked several scenario questions
      Answer question
      1

      Payroll Specialist Interview

      Nov 1, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Paychex

      Interview

      Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming

      Interview questions [1]

      Question 1

      Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
      Answer question
      1