I applied online. I interviewed at Paychex (New York, NY) in Feb 2021
Interview
Very pleasant and transparent process; took a little over two weeks. I applied for a position on the Paychex website and a recruiter reached out to me and set up a call. Was willing to listen to any challenges I had with my resume and her goal was to present me in the best possible light.
My next step was a 30-minute "meet and greet" with the Hiring Manager which was followed by a one-hour call to go over why I think I would be a good fit for Paychex, my background, behavioral questions, and questions for the Hiring Manager.
Next, I did "virtual" ride alongs, sitting in on calls with folks on the team. I got to ask a lot of questions and everyone was pleasant and transparent.
The final round was a mock sales call. I prepared quite a bit for this and the call went well and the Hiring Manager went over what I did well and what I could improve on which I appreciated! I got an offer the next day.
Interview questions [1]
Question 1
What would the previous managers that you reported to say about you?
Two interviews. One virtual one in person. Not difficult, entry level sales. Need to set own appointments and close existing customers. It was a grind, however it was remote. No territory remote selling.
Waste of time. Recruiter asked irrelevant questions and seemed disinterested after reaching out to me. Describe the interview process. Describe the interview process. You shouldn’t have to do this to access this site.
The interview process itself was fairly standard but stretched over the course of two months. It started with a phone screening with the recruiter, followed by interviews with the manager and someone I believe was the DM (though I’m not exactly sure of their title).
Throughout the process, I was transparent about being in conversations with other companies. Toward the end, I was asked, “What would you need to accept an offer?” I simply requested a higher base salary. The manager responded, “Let me talk to my boss—I’ll try to get you $XX,XXX.”
After that conversation, things stalled. I followed up with the recruiter every Monday for several weeks. Each time, I was told, “We’re still waiting on the DM—we want to give you the best offer possible.” Then, after weeks of silence, I received an automated rejection email stating they had gone with another candidate.
After investing two months into the process, I expected at least a phone call. But I suppose that lack of communication explains why the turnover is so high.