Short and to the point in terms of how you handle situations and customers. Offer guidance in what they are looking for. Prior experience is not necessary but will always help.
I applied online. The process took 4 weeks. I interviewed at PetSmart (El Segundo, CA) in Sep 2018
Interview
You’ll get a call 2-3 weeks later, maybe just over that. I suggest walking in and giving yo resume directly to a manager. And you’ll be asked some basic questions about you, and your experience Then in the same call you’ll be scheduling an interview, and that’s where you get basic retail questions. What they’re looking for is someone who understands what good customer service is, LOVES ANIMALS, and is ready to put that shirt on and ask customer questions.
Interview questions [3]
Question 1
Have you ever been able to anticipate/tell someone needed something before they asked?
It was a pretty retail interview experience. They talked about what working with pets and animals would be like and how to handle that, and also just things about retail in general.
I applied online. I interviewed at PetSmart (New Caney, TX) in Jul 2025
Interview
Nice friendly 3 interviews asked normal questions chatted a bit just waiting on a call back. Friendly staff and communication is important to them which I am glad about.
Went in for my first interview with one person then second with another and waiting on my third.