The process took 1 day. I interviewed at Pier 1 Imports (Kalamazoo, MI) in Apr 2011
Interview
My interview was with a group of 5, including myself. The assistant manager asked us to sit in a circle and answer questions, and we were invited to jump in if we had an answer to a question that wasn't directly asked of us. He would start with a question and ask one person, then ask if anyone had anything to add and then ask the next person the next question. Some of the questions were "Tell me about a time when you received excellent customer service?" and "What techniques do you use to help get sales from a customer?" We also had to explain why we wanted the job and why we chose Pier 1. Then there was a short hands on portion, where the assistant manager would ask each of us to sell him something from around the store. He would point to candles for example, and ask what we would suggest to the customer to help add to their purchase, such as candle holders, etc. Then we were paired up and asked to role play a shopper and a customer. Overall it was pretty easy if you had genuine answers to the questions they asked.
I interviewed at Pier 1 Imports (Fort Collins, CO)
Interview
It was about 30 minutes long. The manager asked me basic questions about myself and the job. He wanted to know my availability and if I were able to unload the truck due to the boxes being heavy.
Simple and transparent process. After applying, was asked to come in to interview in person. Interview was professional and took around 45 minutes. Heard back from hiring manager within a week.