Podium Customer Success Manager interview questions

Initial phone screening interview with recruiter. This conversation was about culture and qualifications. Basically checking the boxes on the job description requirements. She passed me along to the hiring manager. Initial phone interview with the hiring manager to determine fit and compatibility with job functions. In person interviews with hiring manager, another manager in the same department and the CEO Eric. Hiring manager described philosophy and asked questions relating to my experience, how I solved problems similar to what they are looking for and asked follow up questions. Other manager drilled down much more into situation based questioning, "I had this experience... tell me what I did wrong." Or "Tell me a time when you..." insert customer problem here. Interview process was quick, within a week start to finish, but I would definitely say it was thorough and they got to know me and I got to know who I would be working with, and what I would be working on. I dressed in a suit for the interview, but that was definitely over dressed. The hiring manager even remarked that he wished he would have said something, "we're pretty casual around here."