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      Customer Success Manager (CSM) Interview

      Jan 5, 2025
      Anonymous employee
      Lehi, UT
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Podium (Lehi, UT)

      Interview

      It was very short and to the point. There were 3-4 stages and only took a couple of weeks. For more senior positions they have you meet with an exec.

      Interview questions [1]

      Question 1

      What is your average book of business size?
      Answer question

      Other Customer Success Manager (CSM) Interview Reviews for Podium

      Customer Success Manager (CSM) Interview

      Feb 17, 2024
      Anonymous employee
      Lehi, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Podium (Lehi, UT) in Sep 2023

      Interview

      Focused on understanding how well you handle objections and whether you have good time management. They also focused on whether I could effectively communicate with a potential customer. Average difficulty and they’ll want to hear experience examples.

      Interview questions [1]

      Question 1

      Tell us about yourself (Life/experience summary)
      Answer question

      Customer Success Manager (CSM) Interview

      Aug 31, 2023
      Anonymous Interview Candidate
      Lehi, UT
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Podium (Lehi, UT) in Jul 2023

      Interview

      There was a phone interview, and then an interview with 2 of their hiring managers, and then an interview with a manager above them. Then, they ghosted me for 2 weeks. Only after I reached out by phone multiple times and emailed 3 people did I finally get a generic email reply back.

      Interview questions [1]

      Question 1

      normal questions about my experience and their position and why I would be a good fit.
      Answer question

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