Principal Financial Group Client Service Associate interview questions
based on 2 ratings - Updated Aug 12, 2024
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Campus Recruiting
Campus Recruiting
Interview search
2 interviews
Principal Financial Group interviews FAQs
Client Service Associate applicants have rated the interview process at Principal Financial Group with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Principal Financial Group overall takes an average of 26 days.
Common stages of the interview process at Principal Financial Group as a Client Service Associate according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Online pre-recorded interview. This was followed with a virtual interview with hiring manager. Both took about 30 minutes. Pre-recorded format was a bit more formal but prepared to be formal at both.
I applied through college or university. The process took 3 weeks. I interviewed at Principal Financial Group (Des Moines, IA) in May 2019
Interview
Interview is a series of get to know you questions and more of a vibe check. They will do a video interview where you are promoted questions and you get an opportunity to record yourself and answer the question within the time limit. If you make it past 1st interview you’ll make it to 2nd interview and it’s a casual interview with 1 or 2 managers and they will ask you more job related questions about your background experience. They will hire anyone with a degree and shows a willingness to learn even if you don’t have retirement knowledge.
Interview questions [1]
Question 1
Tell me about yourself, tell me about a time you had an escalated situation and how did you handle it, etc. basic customer service type questions.