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      Progressive Insurance

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      Commercial Service Agent Interview

      Apr 5, 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Austin, TX) in Mar 2016

      Interview

      It was a very lengthy process. You first have to take a prequalifying assessment online. After that you will have a phone interview, if you pass that you will schedule an in person interview. If you pass all of this then you will get a background check and they will call your references.

      Interview questions [1]

      Question 1

      How would you handle an escalated call.
      1 Answer