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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      Mar 29, 2017
      Anonymous Interview Candidate
      Lancaster, PA
      Declined offer
      Neutral experience

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Lancaster, PA) in Mar 2017

      Interview

      I took the assessment, 3 days later I received a phone interview (which is not job friendly if you have a current job), they interview you for an hour. The next morning I was given a background check. I later turned down the job because of some really bad red flags their interviewer gave me. Here were the issues that caused me to turn down the job: 1. 43,000 Salary...which means no OT...this is VERY BAD in the insurance industry because if you stay past your shift or get called in on your day off, you don't paid a single penny more. And as a claims adjuster YOU WILL WORK A LOT. 2. When I asked her the average amount of claims. She said 75-100. I have years of experience at GEICO and Farmers for auto adjuster claims and I was a disability claim manager at Liberty Mutual. A VERY BUSY claim load in my queue at any given time at all three companies averages at 30-40. 75-100 in a queue on an average day like Progressive tells me two things: a. They have a high turn over rate b. This is where they kill you with the salary. It is impossible to do a queue of 75-100 claims in one eight hour shift. There is no way on God's green earth this can be done in 40 hours a week. 3. I asked about advancement opportunities. She said i can one day aspire to drive out in the field as a field adjuster. To me, that's not an advancement opportunity. That's another department. My current job when i asked about advancement opportunities, they replied, "we wont be doing our job as upper management if you cannot get you to upper management" and they really do follow through with that process. When she interviewed me, I interviewed her. I realized, this job would have been a living nightmare. I politely declined the offer.

      Interview questions [1]

      Question 1

      Tell me about a time when you faced a difficult situation and what did you do?
      1 Answer
      15

      Other Claims Adjuster Trainee Interview Reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      Jun 15, 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question

      Claims Adjuster Trainee Interview

      Jun 10, 2026
      Anonymous Interview Candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      Jun 8, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.

      Interview questions [4]

      Question 1

      Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
      Answer question

      Question 2

      Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
      Answer question

      Question 3

      Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
      Answer question

      Question 4

      Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question