I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Jun 2013
Interview
The whole process took approximately 1 month. I applied online June 4th I received an email 1 week later to take an online assessment personality/iq test. It basically consisted of a few math problems and the rest were situational type questions. I received another email the next morning letting me know that I passed the test and they let me know someone would call me to schedule a phone interview. A few days later someone called to set up the phone interview she let me know my interviewers name and let me know that I would be asked a series of behavioral type questions. We set it up for the following Monday. My interviewer called at the scheduled time and she gave me some background on what the position entailed and asked me if I had a valid drivers license and would I be able to travel to Ohio for 2 weeks training. Then she asked about my education and my previous experience. She then let me know that she would start asking behavioral STAR questions. After asking about 7 questions she asked if I had any questions make sure you ask are there any concerns with my fit for the role? After my questions she asked me how I felt I did.. I told her I thought I did well because I gave great real life in depth examples to show case my experience. She said she agreed and let me know she was sending me to the next phase and would be in touch to schedule a face to face. She sent me a link to start my background. I was called by a different person to schedule my in person interview a few days later. They called on a Wednesday and asked if I could come in the following Monday. Tuesday I accepted. I had an interview with 2 people they asked about my experience and college gpa. Then asked more behavioral questions and gave me time to ask questions. I thanked them for their time. The recruiter called me 2 hrs later and asked me how I went I said it went well. She agreed and said she spoke to my interviewers and they said I did great! A must hire! She said she wanted to extend an informal offer until my background check came back. So I will be starting soon!!
Interview questions [1]
Question 1
1.Tell us about a time you had to work in a hostile work environment.
2. Tell us about your proudest moment in your career.
3. Tell us about a time when you received negative feedback
4. Tell us about a time when you had to go above and beyond for a customer
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.