I applied through an employee referral. The process took 4 weeks. I interviewed at Progressive Insurance
Interview
The hiring process was a bit long. First your resume had to be accepted and after that process you must pass an assessment. You get the results of the assessment within a few hours. Once you pass the assessment you get a time to schedule your phone interview. My phone interview went great. Took about an hour. Make sure you prepare and use the STAR format. After the phone interview there is an in person interview. Same format, using STAR although, during my interview we did go off track a bit and off the STAR format. About a week after my in person interview I got a call saying that my interview went extremely well and that they would like to offer me the job!
Interview questions [1]
Question 1
Name a time where you could have taken several paths to resolve an issue, which path did you take and why?
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.