I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Houston, TX) in Jun 2021
Interview
*APPLIED June15th
*Request to take assessment June 16th-completed same day
*Request to take Hirevue video interview June 17th
completed on June 21 ( I made sure to prepare for the interview questions)
*Requested via live interview on the June 25.
* Offer letter sent on June 28th.
This interview process was truly stressful, but if I didn't research the the possible questions I was to be asked before hand I would have not received a live interview invite. 8 questions will be asked for the Hirevue. All question that were asked have to be answered in the STAR format and you get 2 tries for each questions. Make sure you go over the questions and give yourself some time to study the STAR format response way. Once this is completed and you get a live interview request they will ask at least 5 more question, they are expecting you to answer in the STAR method again. Just make sure your answers sound like a story with a beginning, middle and the outcome of that problem. They want to know "what was your solution".
Interview questions [1]
Question 1
-"Of all the positions you worked in the last 5 years, what position did you like most and why? What position did you like least and why?"
-"Describe a time when you solved a problem for someone in a way that exceeded their expectations. Please describe the situation, how you responded, and the results. How did you know what would exceed their expectations?"
-"Tell me about a time when you struggled with or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation, your actions, and the results. How were you able to remain accountable for your work during that stressful time?"
-"Tell us about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback?"
-"Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at school or work. Please describe the situation, how you adapted to the change, and the results."
-"Tell me about a situation in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision."
-"Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes. Give a detailed explanation of the process you used to persuade the customer."
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.