I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in Aug 2021
Interview
The process was pretty straightforward. Applied in late August and received my offer in mid Sept. Applied online and within a few days I was given an assessment to do online it was a mixture of math problems (business math, percentages, nothing crazy) and a mock call simulation. The next day I was sent a link to conduct a recorded video interview. Make sure you understand the STAR interview method and answer each question in that format and that you use facial expressions and have a good vocal tone for the recorded interview. A few days later I was sent an invite for face to face interview through webcam. For this interview understand and use the STAR format and do not be surprised if you are asked some of the same questions again. Also some others have mentioned that their face to face interview was a panel interview however mine was just with one person. Also, come prepared with questions about the position/company for the interview. All in all this was not that bad of a process just be yourself and know how to use the STAR format for interviews and you'll be fine. 2 days after the face to face interview I was offered the position and started the background check process. As a heads up my background took almost 3 weeks to clear and I have a clean background so keep that in mind if you feel like the process is dragging, also stay on top of your emails as I had to verify a few things and upload some documents for the background check that they were unable to verify for some reason.
Interview questions [1]
Question 1
Tell me about a time that you were able to convince a customer to do something.
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.
Interview questions [4]
Question 1
Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome