I applied online. The process took 7 weeks. I interviewed at Progressive Insurance (Spokane Valley, WA) in Jun 2015
Interview
Applied online and recruiter called with a phone interview. Followed up by an in person interview, Didn't hear back from the company for over a month. Job was given to a person who was a personal friend of the manager who actually interviewed said person. According to company policy as a manager if you personally know the applicant you are unable to interview the candidate,
Interview questions [1]
Question 1
Why do you want to work for Progressive Insurance.
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?