I applied through college or university. The process took 2 months. I interviewed at Progressive Insurance (Albuquerque, NM) in Mar 2011
Interview
I found out about this job at a job fair that took place at my college. The recruiter initially took my resume and then called me about two weeks later. At that time an appointment was set up to take two assessments at the claims office. I passed both tests that day and received an email scheduling a phone interview. The phone interview took about an hour and consisted of behavioral and experienced based questions. I passed the phone interview and am now scheduled for a managerial interview at the claims office in about a month (after I graduate).
Interview questions [1]
Question 1
Describe a situation in which you took initiative in the workplace?
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?