I applied online. The process took 2 months. I interviewed at Progressive Insurance (Marietta, GA) in Jan 2016
Interview
I interviewed today at the Marietta, GA location. The overall experience was great. I applied with them back in November of 2015 on the Progressive website. A recruiter contacted me a few days before Thanksgiving letting me know they were going to continue with the hiring process. I took the assessment (which was easy). That following Monday she sent me another email to let me know l'd passed the assessment and someone would contact me soon to setup a phone interview. Within two days I received an email to setup my phone interview, which ended up being on the 22nd of December. The interview was simple and straightforward. We reviewed my resume, then she asked what I knew about Progressive. Afterwards she asked 2 Target Selection questions. Answer these questions using the STAR method. (Thanks Glassdoor you were a life saver!! If you need help research online as well as this site. I got A LOT on helpful hints and tips from here.) After the interview she said I'd hear something back within a week or two but 10 ten after I hung up she sent me a email stating I would be moving forward. YAY! I received my invitation to complete a background check about a week later. They do a THOROUGH investigation into your work history as well as your education so DON'T LIE. During this time I received my call to schedule my in person interview. (1/7/16) I received an email on 1/5/16 stating that my background check was completed and forwarded to my recruiter. The in-person interview was extensive. It was two hours with two different managers. The first interviewer was very engaging and fun. She started by reviewing my resume followed by 6 Target Selection questions (again answer they using the STAR method). The second interviewer was very dry and really seemed disinterested. He started the interview the same way as the previous interviewer. Though towards the end he began to open up a little. Finally got a smile out of the guy. The only negative thing I have to say is that he (the second interviewer) didn't ask the target selection questions or maybe it was the way he worded them. They (progressive) placed a lot of emphasis on the fact that they prefer you to use the STAR method when answering the questions. It threw me off my game a little bit with the switch up but matter I plowed right through it. Afterwards he said I'd hear back from them in a week or so. I'm waiting! Lol!
Interview questions [1]
Question 1
Phone Interview: Tell me about a time you made a bad decision? What happened?
In-Person Interview: Tell me about a time where you made or suggested a change in policy or procedure at work?
(Definitely research the STAR method and Progressive)
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.