applied online and then received notice to take online skills test. After completion, was invited to complete the recorded video interview. same questions posted here, STAR format. then notified to schedule the live interview scheduled. took two days for interview time slots to be available in the linked scheduler. have the live interview scheduled for this week so not sure of outcome yet.
Interview questions [1]
Question 1
same questions posted here emphasizing STAR format- work history, situation when i had to adapt, a time when i needed to learn something new, a time there was a misunderstanding, how i prioritize tasks, when i gathered info from multiple sources, what aspects of previous jobs have i liked and disliked.
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?