I applied online. The process took 2 weeks. I interviewed at Prudential (Newark, NJ) in Jun 2022
Interview
Practice your STAR method questions and answers. First interview was a video one with hirevue, the second one was with two people through video call. Very laid back. Star method questions and a role play question.
Heard back after 2 days with an offer.
Interview questions [1]
Question 1
Tell me about a time you had to handle an angry customer?
Tell me about a time you couldn’t deliver something a customer needed?
Tell me about a time that you showed empathy toward a customer?