I applied through an employee referral. The process took 5 months. I interviewed at RBC (Ottawa, ON) in Jan 2016
Interview
I had a few different references that pushed me to get an interview with the company. RBC tends to hire regionally and in hiring cycles so it took me about five months to get an interview in the branch after two phone interviews. The interview was decent and they asked extremely typical interview questions.
Interview questions [1]
Question 1
Tell us about a time you had a conflict with a coworker and how you handled the situation.
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round