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      Call Center Brokerage (Direct Investing) Interview

      Mar 23, 2011
      Anonymous Interview Candidate
      Montreal, QC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at RBC (Montreal, QC) in Jan 2009

      Interview

      This is first interview over the phone with HR. I failed on it because the question it's quite difficult.

      Interview questions [1]

      Question 1

      Please give an example on how did you appreciate the client who was mad in the beginning, and then you can convince him with a satisfied solution at the end which could bring the benefit to both parties.
      1 Answer
      1