REVOLVE Customer Service Representative interview questions

The Interview process was very simple. They were VERY accommodating with me in regards to timing and communicated with me every step a long the way. The process is done through google meet which I loved because it’s an easy platform to use. My initial meeting was with the hiring manager, Crista Brame, and it was wonderful! Interviews tend to make me very anxious because a lot of things can go wrong but I felt safe and heard during my interview. Crista was very informative and made sure to set the expectations with me from the beginning which is something that I definitely appreciated. Overall, I got a very clear picture of the role I had applied for but also a good picture of the company and what they stood for. As someone who is passionate about customer service, It was really refreshing to learn that REVOLVE cares about their customers but also, about us as Employees. After my meeting with Crista, I had a meeting with HR which also was very simple, they communicated with me through every step which made me feel very comfortable. Everyone is very welcoming and they make it a point to say we can always reach out for help which is a wonderful and refreshing culture to be in. I am very grateful for everyone who has helped me in my journey and especially Crista, Stina and Alnie, for always communicating with me and for the amazing support they give every single day. I look forward to the rest of my career here at REVOLVE.

Interview was good. Applied on LinkedIn and 3 days later got an email with the tests that are needed for the role, and scheduled a virtual interview the day after with Christa. She was very nice to speak to, asked my experiences in retail, customer service and remote work as well as a few questions about my thoughts on OT, how I handled challenges in previous roles and what interested me in the job. She was overall the best interview experience I’ve had with a large company, and made me feel excited about the opportunity to work for Revolve.