I applied through an employee referral. I interviewed at RTX in Feb 2021
Interview
Was asked straight to the interview day. Before the interview I had to write out two documents and social media strategy and a presentation introducing myself. The interview started with people introducing themselves on the slides and then I was pared up with someone to work on a case for 30 min. We presented our case and then there was 15 min where the panel asked questions individually.
Interview questions [1]
Question 1
Tell us about a difficult customer service experience you had and what you learned from it.