1. Application Submission
Candidates apply online through the RaceTrac careers portal or in person at a location.
Resume and basic information are submitted; some positions may include assessment questions.
2. Phone Screening
A recruiter or store manager may call to do a quick phone screen.
Questions typically cover:
Availability and schedule flexibility
Work history and experience
Interest in RaceTrac and the position
3. In-Person or Video Interview
Entry-Level Roles (e.g., Guest Service Associate):
Usually 1 in-person interview with the General Manager or Co-Manager.
Focus on customer service experience, reliability, and hypothetical scenarios (e.g., handling a difficult customer).
Management Roles:
Often involves two rounds of interviews:
One with store leadership or district manager
Another with corporate or HR representatives
Includes more behavioral and situational questions.
4. Background Check
If selected, candidates undergo a background check.
Drug testing may be required for some positions.
5. Job Offer
Offers are typically made within a week after the final interview.
Training schedules and onboarding paperwork follow shortly after.