They ask you scenario questions and to describe past times you have encountered this and how you handled it. Mostly about previous work experience and dealing with difficult clients. It was quite a few questions.
I applied online. I interviewed at Regions Financial (Columbia, MO) in Apr 2022
Interview
Haven’t had my interview yet. But so far the recruiting process has been extremely easy. The people I have talked with are all super friendly! Would recommend to anyone to apply.
I applied online. I interviewed at Regions Financial (Jackson, MS) in May 2021
Interview
Applied online, received a call and was asked for a virtual interview that week. The interview was straightforward. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. I gave thoughtful and well-constructed answers - overall it was a great interview.
Interview questions [1]
Question 1
Why work for us? Describe a time when you had to deal with a difficult customer. Describe a time when you had to problem-solve/take initiative.