ResultsCX Customer Service Representative (CSR) interview questions

Was told that I was going to be sent the assessment through email. All I received was an application which I had already completed. The next day I went in for my scheduled interview. Was told that I had not completed my assessment. Informed them that iInever received it. Receptionist said that I could go home and complete it. Why in the world would I do that when I was already there??!! Completed the testing and sat for about 2 hours before I was seen by the recruiter. Interviewed me about 15 minutes and was told that the project manager would speak with me next. Had to wait an additional 20-30 minutes. After that process, I was offered the position. I can't lie. $9.00/hr was disappointing and hardly seems competitive. However, I accepted the position. I had to wait an additional 20-30 minuted AFTER that to get my paperwork. Was told to go home and there would be a link to conduct my background check. Link didn't work. Tried to call them for an hour straight the following day. There was a recording that said "your call can't be completed as dialed." What in the world???!!