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      Reynolds and Reynolds

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      Customer Service Specialist (Face to Face) Interview

      May 30, 2016
      Anonymous Interview Candidate
      Houston, TX
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Reynolds and Reynolds (Houston, TX) in Apr 2016

      Interview

      After applying via email they sent me a link to a website where I had to take a very long test that asked general questions from geography, history, math, to logic puzzles. This took over an hour to finish and was quite a burden. After this I had to take a separate morality exam where they asked how I felt about people who used drugs and alcohol, arrived to work late, etc. The questions were sometimes ambiguously worded so it wasn't clear which answer was positive and which was negative. I also did a face to face skype interview with a girl who was very nice but only asked scripted questions and did not tailor the interview to my resume or even me personally.

      Interview questions [2]

      Question 1

      What sort of compensation are you looking for?
      Answer question

      Question 2

      Do you work better when a supervisor is closely watching you or only rarely checking in on your progress?
      Answer question
      2