The interview involved a mix of verbal reasoning, abstract reasoning, and customer support scenario questions. It tested problem solving, logical thinking, and how you handle real-world customer situations, especially communication, decision making, and maintaining professionalism in challenging support cases.

Most frustrating and unprofesional experience. Recruiter sent an email asking for interview availability. After submitting my times, I was ghosted after following up twice. Then 2 weeks later I got the same notification from the recruiter asking for my availability. After scheduling a time with the recruiter, we met. I'm a Green Card holder and 1 minute into the interview, the recruiter stopped and said she wasn't sure if I was eligible to work in the US with a Green Card and needed to check internally before proceeding. I state that I'm a Green Card holder in my resume so she could have asked this before the interview. Furthermore her LinkedIn profile says she's been in recruitment for a long enough period to know Green Card holders do have work authorization. 30 seconds after the call ended, she sent me a re-booking link. I re-booked another time and when that time came around, she cancelled the meeting with no explanation. No respect for wasting candidates time.