Applied for the role on the Robinhood website and heard from a recruiter within 1-2 days requesting a phone interview. After the phone screen, the second round consisted of two 30-min interviews with two members of the CX team. Everyone I met throughout the process was extremely friendly!
Interview questions [1]
Question 1
Tell about a time you dealt with an angry customer or a customer with unreasonable expectations?
Apply with your resume and cover letter.
After application, you'll have a phone screening interview with the recruiter first. After signing couple of documents, you'll have another interview with department managers.
Interview questions [1]
Question 1
Q why did you decide to apply for this particular role