I initially submitted an application online and found the recruiter's email on the company's website. I shot her an email attaching my resume for her convenience as I was looking for jobs and somewhat intrigued by this one, mainly because of the benefits and "flexible hours."
She gave me a call within an hour (which seems a little desperate but at the time I didn't really notice). We talked briefly about the position and of course she was selling me on it, so I agreed to come in for an interview. My first interview was a few days later with a Team Lead, and in my case happened to also be an Assistant Vice President. The interview started with a 10 min quiz on basic math skills and comprehension of mortgage equations, i.e. calculating gross monthly income with an hourly wage, etc. After the quiz, the AVP came in and asked me some pretty typical questions, but a few I hadn't anticipated. An example, "First names only, who is your least favorite manager/supervisor you've ever worked with and who is your most favorite, and why?" Then he asked about my least favorite supervisor, asking what that supervisor would say about me if he were to give her/him a call. I responded truthfully and confident, that although I didn't like her/him, he/she would say I was very outgoing, friendly, and a hardworker. Within a few days of my initial 1:1 interview, I was called back for a second interview (again seems desperate, but still was not thinking about that, just excited I had another interview, thinking "Man they must really like me"). Before my second interview began, I was asked to meet with their compliance director so he could ask me a few questions and verify it was alright to do a background check and etc. After I met with the Compliance Director I headed up stairs for my second interview which was with one of the Vice Presidents. This interview was actually easier and more laid back than my first interview - not sure why - but he asked typical interview questions and just kinda had a smooth conversation. That same day, I was offered the job via email with an attached offer letter from the recruiter (again desperate, but I was excited at the time). The whole process was about 7 days in duration.