Like most sales roles there is always going to be a degree of turnover. What compounds this in the mortgage industry is that in order to become a license Loan Advisor people have to take and pass a Federal Exam. While the national pass rate hovers somewhere in the mid 60's, at Royal United (due to two weeks of paid training and an amazing training team) our passing rate is in the high 80's. That being said, those that don't pass, along with those who (for a variety of reasons) decide that the pressure of sales isn't for them, do contribute to turnover. This is the single most frustrating thing that we deal with and, like any organization, we hate it! We invest a lot in training our team members and certainly do everything that we can do minimize this in our environment. We know that a reduction in turnover starts with not only hiring great candidates but also having world class training and top notch leadership team there to support our team members every step of the way.